The purchasing season is on, however for Arun Kumar Meher, this time of festivities has became a nightmare. As an alternative of celebrating along with his very costly product, the person has been left shocked as his order was switched and what he acquired have been seeds! It so occurred that Meher had ordered a premium digicam lens from Amazon, however the e-commerce web site delivered a field stuffed with quinoa seeds!
Not one prepared to take issues sitting down, Meher took to his Twitter and posted, “Ordered a 90K INR Digicam lens from Amazon, they’ve despatched a lens field with a packet of quinoa seeds inside as a substitute of the lens. Massive rip-off by @amazonIN and Appario Retail. The lens field was additionally opened.” In response, Amazon Help reached out and warranted Meher that they have been investigating the case.
Meher then requested, “..please remedy it asap and ship me the lens I ordered or refund my cash. ” The publish was from July 7 and there was no additional replace thereafter. Nonetheless, that alternate was sufficient to ship the Twitterati over the sting! They recounted their very own horror instances.
Netizens react
Many took to Twitter to complain of getting confronted comparable points. Girija Panigrahi revealed what occurred to her final yr. She had ordered a Sigma 150-600 lens, however Amazon despatched a stitching machine!
One other consumer claimed that he acquired rice as a substitute of the audio system he had ordered!
Even the return coverage was discovered defective by a consumer named Vaibhav Gadodia who shared that, “Their return coverage is bizarre. I had a state of affairs the place I additionally needed to return a high-value digicam. Now, when the individual got here to take the return, their guidelines required a digicam case to be returned alongside. The problem? That product would not ship with a digicam case. So, the return wasn’t processed.”
So, on this state of affairs, what’s a standard on-line shopper imagined to do? Here’s a primary guidelines that must be adopted whereas ordering items on-line and receiving them at dwelling.
Issues to remember whereas ordering on-line
- All the time verify your vendor’s particulars earlier than ordering.
- Learn on-line feedback in regards to the product and the vendor.
- By no means pay on to the vendor.
- In case you face any points, report back to Amazon or another on-line retailer as quickly as potential and preserve observe of updates within the investigation.
- Once you get the package deal, at all times take a video of you opening it. Your entire course of should be filmed in order that it may be used as proof.
- Other than these, you also needs to keep away from sharing private info or replying to any false claims or affords. Confirm completely earlier than ordering or paying.
