Microsoft mentioned on Monday that it had restored its on-line companies after an outage affected hundreds of customers of its 365 software program suite, together with Groups and Outlook, for greater than two hours.
Entry to its productiveness software program reminiscent of Phrase and Excel was down for practically 18,000 customers at its peak earlier than easing to 906 at round 12:57 p.m. ET, based on Downdetector.com, which tracks web outages.
“Now we have resolved a difficulty stopping customers from accessing a few of our companies,” a Microsoft spokesperson mentioned.
Microsoft flagged the outage earlier by saying it was investigating a difficulty with accessing Outlook on the internet and later added that Microsoft Groups, SharePoint On-line and OneDrive for enterprise had been additionally impacted.
The tech firm mentioned it had rolled again a system replace to resolve the outage, with out offering any element.
A number of Twitter customers complained in regards to the outage and shared the problems confronted by them as a result of disruption.
Microsoft’s companies have been hit by no less than three outages for the reason that starting of the 12 months.
In January, the corporate was hit with a networking outage that took down its cloud platform Azure together with companies reminiscent of Groups and Outlook, doubtlessly affecting hundreds of thousands of customers globally.
Azure’s standing web page confirmed companies had been impacted within the Americas, Europe, Asia Pacific, the Center East, and Africa. Solely companies in China and its platform for governments weren’t hit.
An outage of Microsoft’s cloud computing platform Azure can impression a wide range of companies and create a domino impact as virtually all the world’s largest firms use the platform.
Outages of Huge Tech platforms aren’t unusual as a number of firms starting from Google to Meta have seen service disruptions. Azure, the second largest cloud companies supplier after Amazon, confronted outages final 12 months.
Nevertheless, with elevated dependence on on-line platforms as a result of extra workers working from dwelling within the final three years any outage has a better impression.
© Thomson Reuters 2023
