A employee climbs on a mobile communication tower in Oakland, California.
Justin Sullivan | Getty Photographs
A mobile outage early on Thursday hit 1000’s of AT&T customers in the US, disrupting calls and textual content messages in addition to emergency companies in main cities together with San Francisco.
Greater than 73,000 incidents had been reported round 8:15 a.m. ET, in response to knowledge from outage-tracking web site Downdetector.com.
“A few of our clients are experiencing wi-fi service interruptions this morning,” AT&T mentioned in an announcement to CNBC. “We’re working urgently to revive service to them. We encourage the usage of Wi-Fi calling till service is restored.”
The AT&T outage has impacted folks’s capability to succeed in emergency companies by dialing 911, a put up on social media platform X from the San Francisco Fireplace Division mentioned.
“We’re conscious of a problem impacting AT&T wi-fi clients from making and receiving any cellphone calls (together with to 911),” the hearth division mentioned on the platform.
Downdetector confirmed customers of Verizon, T-Cellular and UScellular additionally confronted disruptions.
T-Cellular mentioned it didn’t expertise an outage and that its community was working usually.
“Downdetector is probably going reflecting challenges our clients had been having trying to connect with customers on different networks,” the corporate mentioned in an emailed assertion.
A Verizon spokesman reached by CNBC mentioned there was no problem with the Verizon community and their clients are solely impacted in the event that they attempt to attain out to the provider experiencing the issue.
He didn’t present data on what the difficulty might be with the opposite provider and didn’t identify the opposite provider.
– CNBC’s Steven Kopack contributed to this report.