Dr. Marc Harrison, who’s now CEO of HATCo, talking on the Wholesome Returns convention in New York Metropolis on Could 21, 2019.
Astrid Stawiarz | CNBC
Dr. Marc Harrison is a special type of enterprise capitalist.
He is not on the lookout for the following Mark Zuckerberg or Elon Musk. He is not hanging out at startup demo days. He is undoubtedly not posting life recommendation screeds to founders on X. (He hardly posts in any respect.)
Far faraway from the web hub of Silicon Valley, Harrison went to medical faculty within the late Nineteen Eighties and has spent the majority of the previous twenty years on the higher ranks of medical methods, most just lately as CEO of Intermountain Healthcare, a Utah-based nonprofit with 33 hospitals and over 63,000 workers.
In late 2022, Harrison joined enterprise agency Common Catalyst, which has backed tech highfliers like Stripe, Snap and Airbnb. However the transfer to VC from well being care hardly represented a profession change.
In January, Common Catalyst introduced it was shopping for Summa Well being, a nonprofit built-in well being system that helps greater than 1,000 inpatient beds throughout its community of hospitals, community-based well being facilities and its multi-specialty group follow. Summa operates throughout 5 counties in northeast Ohio and likewise runs a medical insurance entity.
Beneath its new construction, Summa will turn out to be a for-profit group, and Common Catalyst says it would introduce new tech-enabled options that purpose to make care extra accessible and inexpensive.
Common Catalyst set the stage for the deal when it introduced in Harrison and, a 12 months later, launched a brand new firm known as the Well being Assurance Transformation Company, or HATCo, that will function on a “decades-long time horizon.” Harrison was named HATCo CEO, and is now accountable for overseeing its work with Summa.
“That is the primary time that anyone has executed something fairly like this,” Harrison, 60, instructed CNBC in an interview. “There are various digital well being options which are on the market as level options. That is the primary holistic transformation of a well being system to a considerate mixture of digital and in-person care.”
The deal is not executed.
Over the following a number of months, HATCo and Summa will interact in a due diligence interval, work to craft a definitive settlement and start to map out the particular challenges they hope to sort out. Within the latter half of the 12 months, the transaction will undergo the regulatory approval course of.
The events declined to share particular monetary particulars concerning the acquisition with CNBC, however HATCo needs to clarify that this is not simply “one other ‘non-public fairness’ deal,” Harrison wrote in an announcement. By that, he means the target is not to overtake Summa by chopping prices.
Summa Well being Medina Medical Middle
Courtesy: Summa Well being
Historical past in well being care
Whereas shopping for a hospital is an unprecedented transfer within the enterprise trade, the place corporations rake in large piles of cash from institutional buyers and search to outperform the market, Common Catalyst has a wealthy historical past within the broader health-care sector.
The 24-year-old agency has closed essentially the most offers in digital well being since 2020, in keeping with knowledge from PitchBook. Its portfolio firms within the area embody insurer Oscar and digital well being firm Livongo, which was acquired by Teladoc nearly 4 years in the past.
Hospitals are totally different although, and plenty of are nonprofits for a motive. Offering well being care is pricey, and reimbursement charges can fluctuate dramatically. With sufferers shouldering a lot of the load, a examine final 12 months by the City Institute discovered that 73% of adults with medical debt owe hospitals a minimum of a few of that cash.
An October report from Fitch Rankings stated labor prices “stay stubbornly excessive,” and that controlling these bills will probably be essential if nonprofit hospitals need to scale back credit score stress and ship stronger margins.
Situations aren’t prone to change in a single day.
“We anticipate weak margins to persist by way of 2023 and into 2024 as a result of an inelastic income mannequin and better labor prices as a result of nonetheless very tight labor situations,” Fitch stated.
Common Catalyst says it needs Summa to function a “blueprint” that reveals different well being methods how delivering higher take care of sufferers will also be “good for enterprise.”
Specialists like Ceci Connolly have considerations. Connolly, CEO of the Alliance of Neighborhood Well being Plans, which represents nonprofit provider-aligned regional well being plans, stated she’s excited to see if the deal presents a brand new method that may deal with a few of the issues in well being care. She’s simply unsure the way it will work.
“I’d be mendacity if I did not say it provides me just a little little bit of pause that you’re going to take a nonprofit, community-based health-care entity, and now have it answering to buyers and needing to generate income,” Connolly stated.
Connolly’s viewpoint is sensible. Restricted companions — the endowments, sovereign wealth funds and pensions methods that put cash into enterprise capital — look to the asset class as a guess on innovation in tech. It is the place billions can get minted on a single fortunate guess.
“Lots of people really feel like a PE or enterprise capital firm proudly owning a hospital is type of like asking Freddy Krueger to return babysit your youngsters,” stated John Bass, CEO of the health-care enterprise studio Hashed Well being. “It simply makes folks just a little nervous, and it would not really feel fairly aligned with this idea of well being care being a human proper.”
Nonetheless, Bass stated he is “thrilled” to see Common Catalyst take large swings in health-care innovation, given all of the challenges the trade faces.
HATCo is capitalized outdoors of Common Catalyst’s funds construction. It operates as a holding firm inside Common Catalyst and is totally unbiased from its enterprise enterprise, the agency says, although it would collaborate with the funding crew.
Common Catalyst stated HATCo shouldn’t be designed to comprehend returns by way of will increase in volume-based income or price chopping. As a substitute, it would work to generate new income streams by introducing new options and fashions of care.
Chris Bischoff has been main Common Catalyst’s well being investments since 2021. The agency has been within the area for greater than a decade, and Bischoff stated it is come to view the health-care enterprise as having two distinct however interrelated elements.
The primary is the “innovation aspect,” or the extra conventional enterprise enterprise, the place Common Catalyst works with entrepreneurs to create and scale new options. The second is the “transformation aspect,” which now contains HATCo. The objective there may be to accomplice with well being methods to try to velocity up supply and roll out new instruments.
“We see a very highly effective flywheel between the 2,” Bischoff instructed CNBC in an interview.
Chris Bischoff speaks at Slush 2023.
Courtesy of Common Catalyst
Common Catalyst has teamed up with greater than 20 well being methods throughout the U.S., Canada, the U.Ok. and Israel as a part of its transformation enterprise. The partnerships are designed to share greatest practices and encourage collaboration. Bischoff stated they assist scale back friction in the case of tech deployment, eliminating the necessity for a bunch of third events to get entangled.
Some companions embody HCA Healthcare, College of California Davis Well being and Intermountain Healthcare, Harrison’s former employer. In a e-book revealed final 12 months about his work at Intermountain, Harrison wrote that Common Catalyst was serving to the hospital construct a brand new market, very like the App Retailer, for well being care.
“Consider it this manner: Main airways do not construct their very own air-planes,” he wrote. “They work with a variety of companions to assist them ship their choices. To revolutionize how we take care of sufferers, we in well being care are doing the identical.”
The matter is private for Harrison.
In 2009, he was recognized with bladder most cancers, which was remedied because of “aggressive surgical therapy,” Harrison wrote in his e-book.
However nearly a decade later, he was recognized with a number of myeloma, a type of blood most cancers, and issues appeared dire. After a failed bone marrow transplant, Harrison stated he “scrambled” and tried a novel immunotherapy that finally helped him get his situation beneath management.
“I do not know the way lengthy this therapy and others I’d strive will include my illness, so I am not losing a minute,” Harrison wrote.
If his athletic accomplishments are any indication, Harrison is not one to again down from a grueling combat. He is a nine-time Ironman participant who represented the U.S. in 2014 on the world triathlon championship.
‘There’s numerous unused capability’
Michael Greeley, co-founder and normal accomplice on the well being tech VC agency Flare Capital Companions, stated the health-care supplier world is in “acute misery” as many organizations are attempting to function on “razor skinny revenue margins.”
“There’s numerous unused capability, like beds which are empty, as a result of they actually do not have the labor to wash the rooms,” Greeley instructed CNBC in an interview. “It is a excessive fixed-costs enterprise that, if you cannot drive the amount by way of it, you are gonna lose cash.”
On its FAQ web page concerning the acquisition, Summa stated it is in “sound monetary standing” and on monitor to fulfill its targets. The group reported $1.79 billion in income in 2022, up from $1.67 billion in 2021, in keeping with Summa’s annual studies.
Nonetheless, the group stated it could have a restricted capability to spend money on progress or different enhancements inside its present construction since challenges like provide prices will proceed to harm its backside line.
Summa had been available on the market for a accomplice since 2018. The following 12 months it introduced plans to merge with the Michigan-based system Beaumont Well being. The organizations reached a definitive settlement that December, however Beaumont, now Corewell Well being, abruptly pulled out months later with out providing a public rationalization.
Summa Well being System – Akron Campus
Courtesy: Summa Well being
Dr. Cliff Deveny, Summa’s CEO, stated that within the years that adopted, the group hadn’t been capable of finding a well being system with satisfactory digital well being assets and technological ambitions, particularly since many giant suppliers are contending with comparable monetary constraints.
“We had been on a few 10-year journey of rising, however not likely making the transformational adjustments in and the way we run our enterprise,” Deveny instructed CNBC in an interview. “We noticed this as a method to actually pivot and alter how we offer care.”
HATCo set its sights on Summa after scanning the broader health-care setting. Harrison stated he was lucky to fulfill Deveny early within the search.
Summa’s government management crew will stay intact, and the group says it would proceed to supply the identical providers to sufferers and the better group.
Harrison stated the executives should stay cautious and rigorous about managing conventional operations, however that they’ll now have extra “cash, time, folks, know-how.”
“This isn’t like a turnaround, this isn’t a distressed system,” Harrison stated. “This is a superb system that has weathered possibly essentially the most troublesome time in well being care that anyone’s ever skilled, and so they’ve executed it effectively. And now they’re able to go to the following stage.”
HATCo stated its main goal is to convey sustainable and agile innovation to Summa, notably by way of the introduction of recent platforms and tech options. The group may even transition to what’s often known as a value-based care mannequin, which incentivizes preventative care and maintaining sufferers wholesome versus charging charges for providers like appointments and procedures.
It is an costly endeavor, and aligning insurance coverage payers, clinicians and sufferers behind a value-based care mannequin is commonly simpler stated than executed.
Harrison stated HATCo will doubtless use tech options from a few of Common Catalyst’s portfolio firms, in addition to from others. The tech firms HATCo faucets will probably be on the mature aspect, not early-stage startups, he added.
Ben Sutton, Summa’s working chief, stated the 2 organizations are additionally nonetheless evaluating what introducing new applied sciences will appear to be in follow.
“We need to construct it from the bottom up,” Sutton instructed CNBC. “We actually need to make it possible for we’re tailoring these options to the challenges that we’re having right here in Akron and within the area that we serve, and make it possible for we’re implementing issues which are most impactful instantly.”
Moreover, Summa will now not function as a nonprofit system. Summa stated on its web site it would begin a brand new group basis to be able to keep its dedication to charity care, however the Summa Well being Basis will now not be operational.
We’re not ‘guinea pigs’
Summa helps a workforce of round 8,500 folks, making it the largest employer in Summit County, dwelling to town of Akron. There’s some worry among the many locals about what occurs subsequent.
At a luncheon in late January, Akron Mayor Shammas Malik stated residents and workers have expressed some confusion and concern concerning the deal, in keeping with a report by Ideastream Public Media. Greater than 450 folks have signed a petition urging Summa to stay a nonprofit and to halt negotiations with HATCo.
James Hardy, a member of Akron’s metropolis council, stated throughout a gathering on Jan. 22, that he opposed the sale, citing a “ethical objection to using Summa, its workers and its sufferers as ‘guinea pigs’ for enterprise capitalists.”
Throughout his greater than six-minute speech, which was met on the finish with scattered applause, Hardy went on to ask that Summa pause the method and take into account options like changing the hospital to a “county-owned system.”
“The group has not been consulted in any respect and we stand to realize or lose essentially the most on the consequence of this proposal,” Hardy stated. “On the very least, Summa owes better Akron a clear course of the place considerations and questions of most of the people are requested and answered.”
Mayor Malik met with Harrison and Summa executives early in February, following town council assembly, and had a “constructive and considerate dialog” about their ambitions to create a “new mannequin” for well being care as an alternative of creating cuts, the mayor stated in an announcement to CNBC.
“When wanting on the proposed Summa acquisition, there are many truthful and comprehensible considerations,” Malik stated in an announcement. “There’s additionally the potential for this to be a really constructive and transformative step for Summa, stabilizing a pillar of our group.”
Harrison has handled competing considerations up to now. In his e-book, he wrote about steering Intermountain throughout the Covid pandemic, when health-care staff, authorities officers and Utah residents overtly disagreed about the appropriate path ahead.
“Somewhat than avoiding battle or in search of to ram by way of it, we have accepted it as a reality of life and tried to handle it adroitly and compassionately on behalf of progress,” Harrison wrote.
HATCo has a fancy, decades-long highway forward, and Harrison is now on the heart of an effort to indicate that community-based health-care suppliers could be worthwhile with out chopping prices or abandoning sufferers.
Flare Capital’s Greeley stated different VCs are unlikely to comply with Common Catalyst’s lead due to all the prices and complexities concerned in proudly owning a hospital system. However he stated he is cheering the agency on from the sidelines.
“Hats off,” he stated. “If anyone can pull it off, I feel they’re going to have a fairly good shot.”
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