Meta-owned WhatsApp is introducing a brand new characteristic to simplify commuting for Metro customers in Delhi and the Nationwide Capital Area (NCR).
This replace permits prompt messaging platform customers to recharge their sensible playing cards, offered by the Delhi Metro Rail Company (DMRC), instantly via a chatbot on the messaging platform. Along with the top-up providers, the chatbot additionally provides functionalities similar to ticket buying, transaction historical past viewing, and buyer help.
This improvement comes on the heels of DMRC’s collaboration with Airtel Funds Financial institution to supply digital cost options for commuters.
WhatsApp said that this new sensible card recharge facility is on the market for all routes within the Delhi and NCR area, together with the Speedy Metro in Gurugram. This characteristic extends the QR-based Delhi Metro ticketing system that Meta launched in 2024. Moreover, different cities together with Bengaluru, Hyderabad, Chennai, Nagpur, and Pune have included WhatsApp into their public transportation providers.
Good Card Prime-Up by way of WhatsApp
WhatsApp introduced that its customers on each Android and iOS can now entry ticketing and chatbot providers inside the app. The service is on the market in each English and Hindi and may be accessed by sending a ‘Hello’ message to the DMRC’s designated quantity, +91 9650855800. Moreover, customers can find the DMRC chatbot within the Funds part of the messaging app below the Chat with companies choice.
To recharge a wise card, customers should first choose their language desire after which select the Good Card top-up choice. The chatbot will then supply a hyperlink to a cost gateway, the place customers can enter their card quantity, select the quantity, and finalize the cost.
Based on WhatsApp, commuters can use varied cost strategies to prime up their sensible playing cards, together with UPI and credit score/debit playing cards. Whereas UPI transactions are freed from extra expenses, debit card transactions incur a 0.40 % charge, and bank card transactions are topic to a 1.10 % charge. The cost providers are powered by PeLocal.
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Printed: 30 Jul 2024, 11:00 PM IST
