The Ministry of Railways launched the brand new RailOne app on Tuesday. The launch of the superapp was flagged off by Minister of Railways Ashwini Vaishnaw. It’s mentioned to be a one-stop store which consolidates the ministry’s public-facing companies right into a single platform, providing companies equivalent to reserved ticket reserving, PNR enquiries, ticket refund requests, and ordering meals on trains. The RailOne app is accessible on each Android and iOS gadgets and is the ultimate construct of the SwaRail app that was launched in beta in February.
RailOne Superapp Options
The RailOne superapp has been developed by the Centre for Railway Info Methods (CRIS) and is accessible as a free-download on the Google Play Retailer and the App Retailer for Android and iOS gadgets, respectively. Though Indian Railways has completely different apps below its umbrella for particular companies, the brand new superapp consolidates them into one platform.
With the RailOne app, customers can ebook reserved, unreserved, and platform tickets. They will additionally enquire about freight and parcel deliveries, monitor the PNR standing, and test the coach place on a selected railway station.
The superapp additionally gives real-time prepare monitoring. Customers can get reside updates on anticipated arrival time, potential delays, and different important data. This retains customers knowledgeable and helps them plan their journeys accordingly, as per the Ministry of Railways.
The superapp additionally gives entry to ‘Rail Madad’ to lift and monitor complaints for fast decision, or submit suggestions with the Indian Railways. Additional, meals ordering companies can be accessed through the RailOne superapp to ebook meals from accomplice distributors whereas onboard throughout the journey.
Aside from reserving tickets, RailOne additionally permits customers to request refunds for cancelled or missed journeys by means of the app. The app additionally comes with integration of R-Pockets, a digital pockets which can be utilized for handy fee for companies used through the app.
As per the ministry, it has multi-lingual help and allows login through a single sign-on (SSO) system. The latter means the consumer’s RailOne credentials can be utilized to log in to different apps like IRCTC RailConnect and UTS Cell App. Customers can login through a number of strategies like biometric authentication or m-PIN.
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