Meals supply apps Swiggy and Zomato have complained to the Delhi authorities towards challans being issued to their two-wheeler riders within the identify of a ban on bike taxi companies within the nationwide capital.
The meals supply platforms have additionally sought clarification from the federal government on the directive whereas claiming that there was misinterpretation of the discover because the ban is relevant on bike taxi service suppliers.
Swiggy in a letter to the federal government has stated that meals supply riders are being fined as much as Rs. 15,000 within the garb of the ban on bike taxi companies.
“The current modifications in rules on bike taxi companies in Delhi have precipitated confusion and disruption to meals/fast commerce supply aggregators. Our supply executives are being wrongly issued challans regardless of the notification being relevant solely to bike taxi service suppliers,” a Swiggy spokesperson advised PTI.
He stated some of the challans issued to supply executives are in extra of Rs. 15,000.
“This has understandably created worry and apprehension amongst our supply executives, who’re essential in guaranteeing that our clients obtain their orders on time.
“We proceed to work carefully with the authorities to hunt readability on the federal government’s directive. Making certain that our supply executives can function easily and serve our clients with none interruptions is our high precedence,” the spokesperson stated.
Whereas searching for a clarification on the matter, Zomato in a letter to the Delhi authorities’s transport division has stated that the notification has been misinterpreted by RTO officers.
Dinker Vashisht, Group Vice President — Public Coverage, Regulatory and Sustainability of the web meals supply platform, stated, “The stated instructions have been misinterpreted by Regional Transport Workplace (RTO) officers, who’ve began issuing challans to supply companions who’ve been working for last-mile supply aggregators akin to meals supply aggregators and e-commerce operators.” “This has led to a disruption of companies, and confusion among the many supply companions, who are actually apprehensive ofproviding their service with a worry of being penalised and harassed whereas on responsibility,” he added, searching for pressing intervention within the matter.
When contacted, a Zomato spokesperson stated, “Whereas the discover is just for passenger automobiles, there’s some misinterpretation on the bottom”.
The Delhi transport division final month cautioned bike taxis towards plying on the roads of Delhi, warning that it was a violation of the Motor Automobiles Act, 1988, that might make aggregators responsible for a high quality of Rs. 1 lakh.
The use of two-wheelers for industrial functions is in violation of the Motor Automobiles Act, 1988. The primary offence might result in a high quality of Rs 5,000 whereas a second offence might incur a Rs. 10,000 high quality and imprisonment of as much as a yr, the division stated in a public discover.
The driving force can even lose their licence for 3 months below the circumstances.
The discover stated some app-based corporations are portraying themselves as aggregators in violation of the 1988 act. This might be punishable with a high quality of Rs. 1 lakh.