WhatsApp is rolling out a brand new characteristic that may let customers hook up with WhatsApp help to hunt assist or register any grievances throughout the app itself. The two.2322.1.0 model of WhatsApp beta for Home windows is predicted to carry alongside an in-app chat help characteristic so as to add an extra layer of comfort for its customers and obtain help within the type of a WhatsApp chat. Basically, WhatsApp’s ‘Contact Us’ characteristic will permit customers to get in contact with help immediately throughout the app on Home windows. The in-app help characteristic already exists on WhatsApp for iOS and Android.
In response to WhatsApp characteristic tracker WABetaInfo, the in-app chat help characteristic is at the moment rolling out to beta customers on Home windows. Whereas the two.2322.1.0 model replace is appropriate with the characteristic, older variations are additionally reportedly supported. WhatsApp beta for Home windows customers should set up the app’s newest model from the Microsoft Retailer to avail this characteristic, the report added.
The in-app chat help characteristic will remove the necessity for WhatsApp customers on Home windows to change to electronic mail to get help over a problem. After putting in the two.2322.1.0 replace for the app’s beta model on Home windows, customers can choose the ‘Contact Us’ choice to immediately attain out to a help staff with their question or grievance.
In a screenshot posted by WABetaInfo, the ‘Contact US’ choice reveals a window the place you possibly can ship in your question and optionally embrace your machine data. The help staff will reply to customers in a WhatsApp chat. Customers, nevertheless, have the choice to get a response through electronic mail as an alternative.
WhatsApp is estimated to have over two billion month-to-month lively customers from around the globe, permits customers to ship immediate messages in addition to dial voice and video calls. So as to preserve its platform up to date, the Meta-owned app usually exams newer options.
In latest weeks, a plethora of upcoming options which might be below growth or at the moment of their beta trial phases, have been noticed in Meta’s pipeline.
WhatsApp, as an example, may quickly get a ChatGPT-like chatbot within the coming days, which might be capable of converse with customers in several personas. The corporate additionally introduced final month its progress on testing instruments that use AI to generate picture backgrounds and variations of written copy for his or her advert campaigns.
WhatsApp’s for Home windows can even start displaying a “name again” immediate throughout the chatbox of the one who initiated a WhatsApp name. The purpose is to make sure that no name on the platform goes unnoticed.
