Meals supply apps Swiggy and Zomato have complained to the Delhi authorities towards challans being issued to their two-wheeler riders within the identify of a ban on bike taxi providers within the nationwide capital.
The meals supply platforms have additionally sought clarification from the federal government on the directive whereas claiming that there was misinterpretation of the discover because the ban is relevant on bike taxi service suppliers.
Swiggy in a letter to the federal government has stated that meals supply riders are being fined as much as Rs. 15,000 within the garb of the ban on bike taxi providers.
“The current adjustments in laws on bike taxi providers in Delhi have brought on confusion and disruption to meals/fast commerce supply aggregators. Our supply executives are being wrongly issued challans regardless of the notification being relevant solely to bike taxi service suppliers,” a Swiggy spokesperson informed PTI.
He stated some of the challans issued to supply executives are in extra of Rs. 15,000.
“This has understandably created worry and apprehension amongst our supply executives, who’re essential in making certain that our prospects obtain their orders on time.
“We proceed to work carefully with the authorities to hunt readability on the federal government’s directive. Making certain that our supply executives can function easily and serve our prospects with none interruptions is our high precedence,” the spokesperson stated.
Whereas looking for a clarification on the matter, Zomato in a letter to the Delhi authorities’s transport division has stated that the notification has been misinterpreted by RTO officers.
Dinker Vashisht, Group Vice President — Public Coverage, Regulatory and Sustainability of the web meals supply platform, stated, “The stated instructions have been misinterpreted by Regional Transport Workplace (RTO) officers, who’ve began issuing challans to supply companions who’ve been working for last-mile supply aggregators corresponding to meals supply aggregators and e-commerce operators.” “This has led to a disruption of providers, and confusion among the many supply companions, who at the moment are apprehensive ofproviding their service with a worry of being penalised and harassed whereas on obligation,” he added, looking for pressing intervention within the matter.
When contacted, a Zomato spokesperson stated, “Whereas the discover is just for passenger automobiles, there’s some misinterpretation on the bottom”.
The Delhi transport division final month cautioned bike taxis towards plying on the roads of Delhi, warning that it was a violation of the Motor Autos Act, 1988, that might make aggregators accountable for a advantageous of Rs. 1 lakh.
The use of two-wheelers for business functions is in violation of the Motor Autos Act, 1988. The primary offence might result in a advantageous of Rs 5,000 whereas a second offence might incur a Rs. 10,000 advantageous and imprisonment of as much as a 12 months, the division stated in a public discover.
The motive force can even lose their licence for 3 months underneath the circumstances.
The discover stated some app-based firms are portraying themselves as aggregators in violation of the 1988 act. This can be punishable with a advantageous of Rs. 1 lakh.
